Tips and Questions


Support of Windows 8 and 10

Windows 8 and 10 are supported since some time. Note for the dongle driver



Files from Single Download don't start

Exe file from Single Download shows an error message when starting or no reaction at all



Files from Single Download cannot be extracted to \Program Files

Replacing files from the downloaded exe file to the program folder under \Program Files or \Program Files (x86) is blocked



There was a problem sending the command to the program

Error message when double clicking a DC-Software project file



Dongle update: File ID/Memory descriptor invalid

When adding a new license to the USB dongle the following message appears:

 

"Update failed: File ID/Memory descriptor invalid"



Programs don't start

When trying to start a program e.g. with double click on a shortcut, the program doesn't start without any error message. Only the hourglass symbol is displayed.



Error message/Login dialog of data base

When opening a file with a program of the DC-Soil group a Login dialog of the database driver appears



Very small slip circle

The critical slip circle has only a minimal size and only "scratches" at the surface of the slope



No results for design acc. to Eurocode 3

In the design of steel components acc. to Eurocode 3 there are values of 99999 for the utilisation factor



Definition of the water level

How is a (ground) water level defined ?



DLL files are missing

Programs don't start, because a file csirtfx.dll,

msfrt10.dll, mst33vc6.dll or msvcrt10.dll is missing



Dongle driver

Solving problems during the installation which deal with the dongle driver



Please insert the disk '1'

When starting the installation from a CD/DVD the error message shown above is appearing



Header for list output

How can I define the header for the list output ?



Dongle driver

Solving problems during the installation which deal with the dongle driver



Files from Single Download cannot be extracted to \Program Files

Replacing files from the downloaded exe file to the program folder under \Program Files or \Program Files (x86) is blocked



There was a problem sending the command to the program

Error message when double clicking a DC-Software project file



Programs don't start

When trying to start a program e.g. with double click on a shortcut, the program doesn't start without any error message. Only the hourglass symbol is displayed.



Very small slip circle

The critical slip circle has only a minimal size and only "scratches" at the surface of the slope



Error message/Login dialog of data base

When opening a file with a program of the DC-Soil group a Login dialog of the database driver appears



No results for design acc. to Eurocode 3

In the design of steel components acc. to Eurocode 3 there are values of 99999 for the utilisation factor



Definition of the water level

How is a (ground) water level defined ?



Support of Windows 8 and 10

Windows 8 and 10 are supported since some time. Note for the dongle driver



DLL files are missing

Programs don't start, because a file csirtfx.dll,

msfrt10.dll, mst33vc6.dll or msvcrt10.dll is missing



Please insert the disk '1'

When starting the installation from a CD/DVD the error message shown above is appearing



Header for list output

How can I define the header for the list output ?



Micro piles without end bearing

Why don't we use end bearing for the design of micro piles ?



Micro piles without end bearing

Why don't we use end bearing for the design of micro piles ?